[Services Restored] Debit Card System Outage
Update: September 11, 2024 at 8:30 AM
The debit card processing issue has been fully resolved.
We appreciate your patience throughout the process, and we extend our thanks to the team for their hard work in restoring service.
We have recently been made aware of an issue affecting some debit card transactions. Our debit card vendor responsible for card processing and posting, is experiencing intermittent outages. As a result, some transactions may be declined, or they may go through without immediately reflecting in your account balance.
While we work closely with our vendor to resolve the issue as quickly as possible, we ask that you stay mindful of your recent transactions. Since balances may not update right away, please keep track of your spending and account activity to avoid overdrawing your account.
We understand this situation is frustrating, and we appreciate your patience as we work to bring everything back to normal. If you have any questions or concerns, our team is here to help.
Thank you for your understanding.