Consumer Privacy Policy

What does Priority Trust Credit Union do with your personal information?

  • Why?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share nad protect your personal information. Please read this notice carefully to understand what we do.

  • What?

    The types of personal information we collect and share depend on the product or service you have with us. This information can include:

    • Social Security number and income
    • Account balance and Payment History
    • Credit History and Credit Scores
  • How?

    All financial companies need to share members personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members personal information; the reasons Priority Trust Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does PTCU share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYESNO
For our marketing purposes — to offer our products and services to youYESNO
For joint marketing with other financial companiesYESWe don't share
For our affiliates’ everyday business purposes — Information about your transactions and experiencesYESNO
For our affiliates’ everyday business purposes — Information about your creditworthinessYESYES
For our affiliates to market to youYESYES
For nonaffiliates to market to youYESYES

To limit our sharing

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

E-Mail-In Form

What we do

Who is providing this notice? — Priority Trust Credit Union

Who we are



Rest assured, your money is safe with PTCU! Each account at Priority Trust Credit Union is insured up to $250,000.00 by the NCUA*, an independent agency of the federal government.

The NCUA, an independent agency of the Federal Government, provides federal deposit insurance to you up to $250,000 per account through the National Credit Union Share Insurance Fund (NCUSIF).

*The National Credit Union Administration (NCUA) is an agency of the Federal Government and serves as the primary provider of deposit insurance


Our Commitment to Non-Discrimination and Accessibility

Title VI Compliance

Priority Trust Credit Union is committed to ensuring that no person is excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any program or activity on the basis of race, color, or national origin, as provided by Title VI of the Civil Rights Act of 1964.

For more information about Title VI and your rights, please click here

Section 504 Compliance

In accordance with Section 504 of the Rehabilitation Act of 1973, Priority Trust Credit Union ensures that individuals with disabilities are not denied services, programs, or activities due to their disability. We strive to provide equal access and opportunities to all our participants and staff.

For detailed information about Section 504 and accessibility, please click here

Contact Information

For inquiries, complaints, or requests for additional information regarding Title VI and Section 504, please contact:

U.S. Department of the Treasury, Director, Office of Civil Rights and Equal Employment Opportunity 1500 Pennsylvania Avenue, N.W., Washington, DC 20220; call (202) 622–1160; or send an e-mail to:

Grievance Procedure

If you believe you have been subjected to discrimination under Title VI or Section 504, you may file a complaint with the above mentioned information.

Website Accessibility

This website has been designed to be accessible to all users, compliant with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).


Your feedback is important to us. If you have suggestions on how we can improve our services or our website’s accessibility, please let us know.

Nuestro compromiso con la accesibilidad y contra la discriminación

Cumplimiento con el Título VI

Priority Trust Credit Union se compromete a garantizar que ninguna persona sea excluida de participar en ningún programa o actividad, que se le nieguen los beneficios de los mismos o que sea objeto de discriminación por motivos de raza, color u origen nacional, según lo dispuesto en el Título VI de la Ley de Derechos Civiles de 1964.

Para obtener más información sobre el Título VI y sus derechos, haz clic aquí.

Cumplimiento con la Sección 504

De acuerdo con la Sección 504 de la Ley de Rehabilitación de 1973, Priority Trust Credit Union garantiza que a las personas con discapacidades no se les nieguen servicios, programas o actividades debido a su discapacidad. Procuramos ofrecer acceso y oportunidades iguales a todos nuestros participantes y empleados.

Para obtener información detallada sobre la Sección 504 y la accesibilidad, por favor haz clic aquí.

Información de contacto

Para consultas, quejas o solicitudes de información adicional en relación con el Título VI y la Sección 504, por favor contacte:

U.S. Department of the Treasury, Director, Office of Civil Rights and Equal Employment Opportunity 1500 Pennsylvania Avenue, N.W., Washington, DC 20220; llame al (202) 622–1160; o envíe un correo electrónico a:

Grievance Procedimiento

Si usted cree que ha sido objeto de discriminación en virtud del Título VI o la Sección 504, puede presentar una reclamación con la información antes mencionada.

Accesibilidad del sitio

Este sitio web ha sido diseñado para ser accesible a todos los usuarios, de conformidad con la Ley de Estadounidenses con Discapacidades (ADA) y las Guías de Accesibilidad al Contenido en Web (WCAG).


Sus comentarios son importantes para nosotros. Si tiene sugerencias sobre cómo podemos mejorar nuestros servicios o la accesibilidad de nuestro sitio web, por favor contáctenos.