Your Account Security Toolkit: Simple Steps for Complete Protection

Your financial security matters deeply to us at Priority Trust Credit Union. In today's digital world, staying informed about account protection helps you bank with confidence and peace of mind. Here's your practical guide to keeping your accounts safe and secure.
How Priority Trust Protects You
We invest continuously in advanced security measures, including fraud monitoring systems that detect unusual activity, secure encryption for all transactions, and regular security updates to our platforms.
Important Reminder
Priority Trust will never contact you asking for sensitive information. We will never call, email, or text requesting:
- Login credentials or passwords
- Your PIN number
- Your full Social Security number
- Account verification codes
- Credit or debit card numbers
Legitimate communications about your account will always direct you to log into your account directly, visit one of our branches, or call us back at our official number: 713-970-6200.
If someone contacts you claiming to be from Priority Trust and asks for any of this information, hang up immediately and call us directly at 713-970-6200 to verify.
Understanding Account Security
Account security is all about keeping your banking credentials safe from unauthorized access. When criminals gain access to login information, they can potentially control accounts, change contact details, and move funds. The good news? Simple preventive steps make all the difference.
Modern security threats often involve stolen passwords or sophisticated fake websites designed to capture login information. By understanding these tactics, you can easily spot and avoid them.
Your Security Action Plan
Create Strong, Unique Passwords Your Priority Trust password should be completely different from passwords you use elsewhere. Strong passwords include at least 12 characters with a mix of letters, numbers, and symbols. Avoid personal information like birthdays or addresses.
Password managers are incredibly helpful tools that create and remember complex passwords for you, so you only need to remember one master password.
Add Two-Factor Authentication This extra security step means even if someone discovers your password, they still need access to your phone or email to reach your account. Priority Trust offers verification through:
- Text messages to your phone
- Email verification
- Voice calls to your registered number
Develop Smart Banking Habits
- Always log out completely when you finish banking, especially on shared computers
- Keep your browser updated with the latest security features
- Access your account by typing our web address directly or using your saved bookmarks
- Check your accounts regularly and set up account alerts
- Never click links in emails claiming to be from your bank
Recognizing Potential Issues
Stay alert for these signs and contact us immediately if you notice:
- Login attempts from locations you don't recognize
- Password reset emails you didn't request
- Account alerts for transactions you didn't make
- Trouble accessing your account with your usual login
- Changes to your contact information you didn't authorize
Understanding Account Security
Account security is all about keeping your banking credentials safe from unauthorized access. When criminals gain access to login information, they can potentially control accounts, change contact details, and move funds. The good news? Simple preventive steps make all the difference.
Modern security threats often involve stolen passwords or sophisticated fake websites designed to capture login information. By understanding these tactics, you can easily spot and avoid them.
Your Security Action Plan
Immediate Actions:
- Review and update your banking password if it's been more than six months
- Enable two-factor authentication through your online banking settings
- Set up account alerts to stay informed about account activity
- Save our direct website address in your bookmarks
Need Assistance? Our team is ready to help you set up any of these security features. Visit any branch, call us at 713-970-6200, or log into your account to get started.
Your Partner in Security
Your awareness combined with our protective measures creates the strongest possible security for your financial future. We're here to support you every step of the way, ensuring you have the tools and knowledge to bank with complete confidence.
Questions about account security? Our Priority Trust team is always available to help you stay protected and informed.